Survey finds 89% of patients at UHG or Merlin Park rate experience as good overall

89% of survey participants who were admitted to Merlin Park Hospital or University Hospital Galway said they had a good to very good overall experience.

That's slightly higher than the national average of 85%, according to the National Inpatient Experience Survey, which looked at 40 hospitals.

The majority of the 854 people who took part in Galway were aged between 50-80 years of age, and communication was highlighted by most patients as a strength.

While Emergency Department waiting times, and quality of food, were listed among the areas which needed improvement.

Deputy Director of the National Care Experience Programme Tracy O’Carroll, outlines one of the areas singled out for improvement nationwide