Irish Rail say yesterday's train delay should have been handled better

Galway Bay fm newsroom - Irish Rail says the four hour delay in last evening's Dublin to Galway train journey should have been handled much better

The journey from Heuston station to Ceannt station took a total of 6 hours instead of the scheduled 2 hours twenty minutes

The problems were further compounded by the train being packed due to earlier problems with services out of Heuston, the humid weather conditions and inadequate catering

The delays were caused by an on track machine breaking down at Sallins and Newbridge, a signal fault at Cherryville and a truck striking Lough Atalia Bridge in Galway city

One of the passengers on board businesswoman Joanne Sweeney Burke from Barna says it was a very difficult journey especially for the elderly and those travelling with children

Corporate Communications Manager Barry Kenny says information dissemination and catering standards need to be looked at and overall the situation was not handled well enough