Campaign to stay local for crash repairs
An award-winning vehicle crash repairs business in Oranmore has launched a consumer information campaign, highlighting the choices available if they are involved in a car collision and need to have repairs undertaken.
The campaign is entitled ‘It’s Your Car, It’s Your Choice’, and has been launched following the recent changes undertaken by Aviva Motor Insurance, which has seen its motor claims department outsourced to a Dublin-based business.
“Whether it’s your own insurance company or the insurer of the other party that’s covering the costs of the repair, you can choose which company does the repairs,” said Frank Byrnes of Frank Byrnes Autobody Repairs, who said it is a worrying trend to see services which up to now were provided at the Aviva customer motor claims department in Knocknacarra in Galway city being outsourced to a third party in Dublin.
“In the current economic climate, we are all making an effort to buy local and support indigenous, Irish owned and locally run businesses, to keep our local economy running. You have the final say where you have your car repaired, and we want to help our customers and give them up-to-date information,” he said.
Frank Byrnes Autobody Repairs is that they will still be able to serve customers of Aviva, and will match provide a complete package including the provision of a free replacement car plus a lifetime guarantee on all repairs.