Galway hospitality group achieves highest standards of service and trust
Galway’s Tribe Hospitality Group, which operates six eateries in the city employing 100 staff, has achieved a quality mark signifying it meets the highest standards of service and trust.
The Tribe Hospitality Group is made up of Mr Waffle, Ground + Co, Baby Ground + Co, Delight, Saol Café and The Galway Plate and this combined group was awarded the coveted All-Ireland Business All-Star accreditation.
This is an independently verified standard mark for indigenous businesses, based on rigorous selection criteria. The accreditation is overseen by the All-Ireland Business Foundation, whose adjudication panel is chaired by Dr Briga Hynes of the Kemmy Business School at the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.
Dr Hynes said the accreditation, which is now held by over 350 firms, is needed by the thousands of small and medium businesses which operate to their own standards, but have nothing to measure them by.
“We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors. We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics,” he said.
For more, read this week’s Connacht Tribune.
Get the Connacht Tribune Live app
The Connacht Tribune Live app is the home of everything that is happening in Galway City and county. It’s completely FREE and features all the latest news, sport and information on what’s on in your area. Click HERE to download it for iPhone and iPad from Apple’s App Store, or HERE to get the Android Version from Google Play.